Ombudsman

Ombudsman areas receive, assess and forward internally matters concerning clients, citizens and employees requirements related to information, suggestions, complaints and denouncing, following up on their outcome as to provide fast and effective response.

You will receive a reply from Copel's Ombudsman within 10 business days.

Contacts can be made:

- Tool free phone: 0800-647 0606 (only in Brazil)

- Fax: +5541 3310-5024

- E-mail: ouvidoria@copel.com

- Address:

Rua Prof. Brasílio Ovídio da Costa, 1.703

Santa Quitéria – CEP 80310-130

Curitiba – Pr - Brazil

(open from 8 a.m. to 5 p.m.)